Frequently Asked Questions

What are your fees?

We follow the rates recommended by the BC Association of Clinical Counsellors, the designating body for Registered Clinical Counsellors. Individual Therapy $120.00 (50-minute session not including GST). See the professional recommended fee schedules here.

Are RCC’s covered under Health Insurance Plans?

You will need to check your health insurance plan to discover how your individual plan determines coverage. Every plan seems to be unique. Receipts from Canvas Counselling include the therapist’s RCC membership number and then can be submitted to your health insurance provider directly.

What if I need to cancel a session?

Canvas Counselling asks for 24hr notice of appointment cancellation. We understand that emergencies do happen, but generally, a full session will be invoiced for cancellation without 24hr notice. Please email info@canvascounselling or your therapist directly if you need to cancel.

Do you work weekends or evenings?

Twice a month Saturday sessions are available. Evening sessions are available but do book quickly, it is recommended to book online one or two weeks in advance to secure your appointment time if you need an evening session.

Is the office private?

Yes, we value, honour and respect your privacy. Our records are secured and HIPAA compliant. All office staff sign non-disclosure agreements with Canvas Counselling and commit to honour and respect your privacy.

Can I pay online?

Yes, you can pay for your session at the office or before your appointment here. Payment must be made prior to each session.

I am unsure if I need counselling?

Come in for a free consultation. This is one of the ways we can both assess whether Canvas Counselling is a fit for you. There is no obligation to continue, but it will give you a sense of the work we do and if the counselling relationship would be a fit for you.

Do you work with children or teenagers?

Tracey works with individuals in High School. If you need a recommendation for a child counsellor near you, please email Canvas Counselling at info@canvascounselling.com.

For additional answers to questions about the counselling process, see The Process.